Returns & Exchanges

Our Satisfaction Commitment to you

We go to great lengths to find unique, quality items that you will be proud to wear each and every day. In fact, 90% of our clothing and accessories are one-of-a-kind, rarely duplicated pieces from Calabria, Italy to Cheshire, England, that you will not see anybody else wearing.

Shipping

Shipping is FREE on all items totaling $100 or more. Sorry, no international shipping at this time.
All SALE items are final and are not returnable.

Return/Exchange Policy

We are committed to providing the highest-quality product available, and we want to make sure you love your purchase. We do accept returns or exchanges for any ready-to-wear items within 14 days of purchase. Items not eligible for return or refund are the following : any custom garment, custom shoes, gift cards, face masks, shaving products, cologne or jewelry. Any returned item must be in their original condition – unworn, unwashed, undamaged, and unaltered.

How To

To begin your return process, please email us at orders@dgctailors.com, we will then provide a return tag and instructions.

Once the returned item is received, our team will inspect the item and process your refund. The refund will be processed to the original payment method. It may take 5 to 10 business days for a refund to appear on your credit card statement.
Please retain your original receipt, or gift receipt, if you would like to exchange an item and we will gladly help you select another item. Items that are excluded from exchanges are the following: any custom garment, custom shoes, gift cards, face masks, cologne, shaving products or jewelry.

Any questions? Please feel free to email us at orders@dgctailors.com or call us at 440-526-8860